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Customer Service


Whether you’re looking to create a product that’s grain-free, breed-specific, kibble with inclusions or something completely new, you’ve come to the right place. Follow along the steps below to see how it works.


Business Flowchart

01

Inquiry

Genre of products

Model of products

Expected purchasing amount

Schedule

02

Quote

Ingredients & Formulation

Price & Negotiation

Samples preparation

Samples delivery: Samples confirmation

03

Packaging

Genre of packag

Material

Design

Schedule

04

Check point

Total offer determined

Prepayment as security deposit

Manufacturing

Delivery

File Download

File Download

Ideal Product

Download

2021-01-21

FAQs

Why choose us?

With professional designing team, strict quality control system and competitive price. We provide 7X24h service with more than 15 years' experience.

When should I get your quotation?

Response will be made within 12 hours after getting your inquiry. You can also call us or email us to get quicker response.

Can I have the logo on the products?

ure, it can be done based on your design.

What's the lead time?

Sampling time: 2-7 days. Mass production time: 15-45 days. It depends on order quantity.

Can you give me a discount?

We will quote you the best price based on your order quantity. Our policy: larger quantity, cheaper price.

What delivery way can we use?

We can deliver goods through ship, air and express.

contact us

Get a Free Consultation

Tell us about your goals and let’s start the conversation

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